Reply to: tickets(280262)

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Reply to: tickets(280020)

Hello.

I'm sorry to say that it doesn't work, I guess I'm not doing something right, I've also tried removing other elements and it doesn't work either.

How can I send them the url and access so they can check it?

Thank you

Reply to: tickets(280260)

Hi Tanya,

Every time I try to edit a page I get the error below:

Could you please try the instructions mentioned in this documentation to check where that issue is coming from?

Reply to: tickets(272349)

I guess you have adressed something time related in 4.0.6, because now there seems to be a new bug: The “Add to your calendar” function shows the wrong time (plsu 2 hours).

You can veryify this here: https://crimeday.de/wp-admin/admin-ajax.php?action=eventon_ics_download&event_id=54035&ri=0

The Google-Link works: https://www.google.com/calendar/event?action=TEMPLATE&text=Christiane+Tramitz+-+Livestream&dates=20220622T170000Z/20220622T180000Z&ctz=Europe/Berlin&details=Christiane+Tramitz+-+Livestream&location=

This is the event: https://crimeday.de/events/christiane-tramitz-livestream/

I have to downgrade EventOn now as our client is giving me hell.

 

Reply to: tickets(280192)

FTP settings:

Hostname: gukm1045.siteground.biz

Username: testing@nbwn.co.uk

Password: nf$36N#Dkb(r

Port: 21

I saw that link and have added code using the ‘Code Snippets’ plugin but I’m not sure it has worked…

Basically, for each event, every ticket holder needs to make a menu selection so I need a field with their ticket details on checkout that then comes through to me on their order and along with their attendee information.

Thanks very much for your help!

Reply to: tickets(280192)

You need to follow

https://docs.myeventon.com/documentations/how-to-add-additional-fields-to-download-attendees-csv-file/

and manually add them.

Can we take a look at the server with FTP access? Could you send us login/pass?

Reply to: tickets(280020)

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write styles to header > save settings > turn on Write styles to header):

.evoDV  span.evcal_cblock { display: none !important; }