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Many thanks… wait for an answer

 

Hi Roz,

Alright please feel free to reach out if the issue persists. If you have any other questions, feel free to create a new ticket.

I had a look through the doc – I will go through as best I can and get back to you if the issue persists or becomes a priority

 

Worked a charm! Thanks guys 🙂

Great Thanks.

You might find this useful.

I added another date to the test event. Now it is possible to oversell tickets for a date.

But when I try to add more tickets that are available for the total for both events then I get the warning message, “could not add ticket to cart. please try later!”.

So what i understand from this, is the ticket count is being deducted from the event total amount of tickets, and not the ticket capacity for a date.

4 tickets capacity for the 30th May
4 tickets capacity for the 31st May

I can add 8 tickets for any of these events.
Try it for yourself, you’ll see what I mean.

Ideally, I would like to be able to set a ticket capacity for each event and have them not oversell.

I’m happy to create a video demonstrating this issue.

Kind regards
Iain

 

 

Hello,

Please follow this guide:

https://docs.myeventon.com/documentations/hook-eventtop/

Repeating variables can be found here:

https://docs.myeventon.com/documentations/event-post-meta-variables/

evcal_repeat (yes|no) Repeat event

repeat_intervals (array) Each repeat interval start and end times

So looks like the system has been trying for past 5 days. 

I wonder if your bank is blocking the transaction? is there a way to check with bank? 

And the notes from stripe which is our payment processor says — “tell the customer to try a different payment method or they can contact their issuing bank for more information”

please see if your bank has any idea on whats going on. If not let me know. We can try something else 🙂

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Hello,

Please fix issue:

Geocoding Service: This API project is not authorized to use this API.  For more information on authentication and Google Maps JavaScript API services please see: https://developers.google.com/maps/documentation/javascript/get-api-key

More info:

https://help.time.ly/google-maps-api-error-geocoding-service/