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Replies for tickets on suppota

Reply to: tickets(279157)

Thanks for the reply. To clarify – the issue is not that the image is not showing. The issue is that some events show the ‘default’ placeholder event image set in the system – whereas others show the image for the actual event itself. To summarise – some events, where images have been added, still do not share to Facebook correctly – and the default placeholder image shows, not the event image.

Reply to: tickets(279290)

Hi,

I created a new password. I got an email that wordfence blocked it.

Hopefully it will work now.

Username trainingmaastricht

Password W4#mMk2)QFx5

 

Reply to: tickets(279290)

Hello,

Unfortunately, those credentials do not work for us. Please check if they are working on your end.

Also, please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to what’s going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Reply to: tickets(279297)

We are glad your issue is resolved, if you have any further questions or concerns please feel free to create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. 

Cheers!

Reply to: tickets(278023)

Hey, I need to resolve this issue, as I have gotten to use symbols in some strings in spanish (L1) that overwrite french strings (L2), not to show a strange language to french buyers. Please help!!

Reply to: tickets(279297)

Hello,

Please use ESE widget:

https://docs.myeventon.com/documentations/use-eventon-shortcode-executor-widget/

More info on how to use Shortcode Generator:

http://www.myeventon.com/documentation/adding-calendar-to-site/

For thumbnail add

show_et_ft_img=”yes”