Replies for tickets on suppota
found a patch fix for you please add this to your code. I will release this as an official public release to tickets addon after doing some more test.
Now however the issue after this is. If the ticket order failed > which make the seat available and someone else can buy it. But now if that failed order become completed… that seat would be booked twice…
sorry about that I have gone ahead and refunded you for eventON! If you have more questions, kindly send us a new ticket and we would be more than happy to help you resolve your issues!
Thank you Jay Shah for taking time to create a video. Are you using this option in your website? The issue is we are not able to replicate this issue on our end… so I am trying to see how we can replicate the issue on our end so we can find a solution without admin access to your site.
I do not know Ivan, you would need to contact Loca translator, because it is adding from their end. They would know an answer.
I have updated the documentation on how to use with eventON 4.0.7 https://docs.myeventon.com/documentations/how-to-add-additional-healthcare-guidelines/
Much appreciate your patience*
Thank you i see what you mean. If you add additional healthcare guidelines using this documentation https://docs.myeventon.com/documentations/how-to-add-additional-healthcare-guidelines/
I am going to make some code changes which will allow us to add new language values to languague settings. It will be in the version 4.0.7 appreciate your patient!
perhaps the patch code you added, did not load fully on to the live website. Not to worry. we are going to finalize few things and will be releasing the new version update to eventON next week which will have this fix in it.
Hello Patrick, sorry for the delay. I am not entirely sure if that will provide anything useful. I think what we should do is try the export and import method.
Before that make sure you back up database. So all the event data can be restored if we lose any.
Hello Lain, as mentioned earlier, were you able to add capacity into each variation instead of leaving it blank?