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Replies for tickets on suppota

Reply to: tickets(277587)

Hello,

We are sorry for the delay.

EventON overrides /events page completely, unfortunately. The only way of editing it is to follow

https://docs.myeventon.com/documentations/how-to-customize-events-archive-page/

Reply to: tickets(277787)

Hello,

Please take a look at

https://docs.myeventon.com/documentations/hook-eventtop/

You can also use Custom Meta fields:

https://docs.myeventon.com/documentations/setup-use-custom-meta-fields-events/

https://docs.myeventon.com/documentations/how-to-show-various-information-in-eventtop/

Reply to: tickets(277790)

Hello,

Video does’t really show anything. Just Helpdesk’s front page. Could you check?

Could you show us a screenshot if what are you trying to achieve?

Tile Design can be found in Shortcode Generator:

https://docs.myeventon.com/documentations/shortcode-generator/

Reply to: tickets(277796)

Hello,

It seems to be working, no:

EventTop Design Style: Clear with left border colors and gaps

Reply to: tickets(277797)

Hello,

This is because Date/Time formats are empty:

https://torahactionlife.com/wp-admin/options-general.php

Could you try F j, Y or similar?

Reply to: tickets(277802)

Hello,

Please take a look at

https://docs.myeventon.com/documentations/add-support-additional-ics-fields/

Color is in evColor variable.

Reply to: tickets(273242)

How can I achieve this?

We have still no resolution for this.

Maybe via automated coupon code/discount ?

i.e. create a coupon code exclusive for the event product and it only applies when 4 items are in basket giving a discount that reflects the reduced price

Reply to: tickets(275942)

Thank you very much for your help, because this is my biggest problem right now.

To tell the truth Ashan, I have never used the User Action field enable/disable. The reason is because the moderator (events action user) only edits events that I have ALREADY created/duplicated by myself for him. So, the user does not create new events, he logs in and accesses the event manager to edit (only) about 850 events.

“If you disable event color field from actionuser setings > form field. Then when the user edit the event, color is replaced with default value instead of the previously saved value?” => YES, in fact, all the fields are disabled from the start in Action User settings, except for these fields: event status, ticket fields & special event edit fields. This means that the color field you mention is already disabled.

“If that is the case, any reason to why you are disabling fields that collected values?” =>The only reason I initially wanted to hide certain fields (in CSS) is to show only the fields that I allow the event moderator to modify. But as I stated above, I removed the CSS that was doing this, as you can see in my screenshot included here.

How resolve that please, I need re-enable moderator access very soon so that he can modify the events again!
But I won’t be able to do that until this issue is fixed.

Thank you very much.