Replies for tickets on suppota
I recreated “WELLBEING EVENT -28TH MAY” event and it seems to be working correctly on our test server with UTC+5:30 timezone:
https://dev2.myeventon.com/30588-2/
Before I contact Ashan about the issue could you or can we please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.
Is this product region locked?
Not by default. Do you have some kind of member plugin installed?
Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.
Also can you send us your shortcode?
Or try adding it to
https://dev.myeventon.com/wp-admin/
and then test it.
Ok sorry, this is the correct one
USER: blnlunganotte
PWD: Bln30092005bln
Hello,
1. Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.
2. Event Type has a separate archive page you can link users to:
https://restonstation.com/event-type/EXERCISE/
Go to wp-admin > Events > Event Type > View.
Hi,
Any updates on that issue?. Please let us know. Thanks
Hi,
I’m afraid I can’t give you access to wp-admin since it’s in production and it also has two step authentication.
Please take a look at this video: https://drive.google.com/file/d/1f8eYeo-kA6mMoTayXdKLOFsiyjwxXJ1z/view?usp=sharing
In this video you will see that when I’m not using a VPN connected to the US, the calendar will not load. Then, after establishing connection to the vpn, it will load. Is this product region locked?
PD: I also have the latest version of the Event Lists: Ext add-on.
Thanks a lot.
Hi James,
We are glad your issue is resolved, if you have any further questions or concerns please feel free to create a new ticket.
Any insights or direction?
you will have to contact sabai to see what settings for your cache plugins would make it faster as I don’t know anything about sabai directory or how it works
eventon is running smoothly the sabai team should know what settings to set for cache plugins and what settings to avoid.
sorry I looked over the settings
found one error in settings>>>>sabai>>>>map
under Custom marker cluster image directory URL
you have a link to https://northernrivers.wpengine.com/wp-content/plugins/sabai-googlemaps/assets/images/markercluster
so you’ll want to update that
but I would have to go through the code to figure out what sabai needs from its cache, that will take some time and to be honest not something we do at eventon- but in saying that the sabai team should know the ideal cache settings. I just don’t have that knowledge sorry
Thanks for all