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Replies for tickets on suppota

Reply to: tickets(278568)

I’m not sure how that’s related to the .ics test. Won’t that mess up my calendar’s times?

Reply to: tickets(278613)

its currently not something we are developing

the only way I can think of (other than using the month long or year long events and changing the language) is with the include anything addon

where you create a normal blog post and you set the date to the end of the month but on the event top it has no date visible and when clicked it takes you to the blog post.

once you have a date you would make a normal event and trash that temporary blog post

Reply to: tickets(278627)

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Usually there is not enough memory available. Try fixing it by following:

https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/

Reply to: tickets(278611)

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Usually there is not enough memory available. Should be able to fix by following:

https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/

Reply to: tickets(278618)

Hello,

WordPress assigns a random ID to posts, pages, and taxonomies upon creation. Unfortunately, nothing that can be done.

Reply to: tickets(278335)

I was testing things and noticed a difference in the ICS files I downloaded from the site and ones that I received from others. The ones from EventOn contain a Z at the end of the start and end time and the others I received do not. I edited the ics file, renamed it and removed the Z and it added to my calendar in the proper time slot.

Original code:

BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//eventon.com NONSGML v1.0//EN
BEGIN:VEVENT
UID:6287e5a8de7e2
DTSTAMP:20220520T150200
DTSTART:20220606T140000Z
DTEND:20220606T150000Z
TZID:America/New_York
LOCATION:Online Webinar
SUMMARY:Avoiding Burnout
DESCRIPTION: WEBEX MEETING LINK: https://mwmeetings.webex.com/mwmeetings/j.php?MTID=mde665c59a107409d5c49195e89f248fd ACCESS CODE: 2433 563 0342 PASSWORD: PhFsr3JPP22 Employees who try to work too hard or do too much can become overly stressed. The final stage of this stress response is burnout. This workshop teaches participants about the physiological and emotional dangers of stress and burnout, as[..]nhttps://mw.modernation.com/events/avoiding-burnout/
URL:https://mw.modernation.com/events/avoiding-burnout/
BEGIN:VALARM
TRIGGER:-PT15M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
END:VCALENDAR

 

Edited Code:

BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//eventon.com NONSGML v1.0//EN
BEGIN:VEVENT
UID:6287e57699e56
DTSTAMP:20220520T150110
DTSTART:20220606T140000
DTEND:20220606T150000
TZID:America/New_York
LOCATION:Online Webinar
SUMMARY:Avoiding Burnout
DESCRIPTION: WEBEX MEETING LINK: https://mwmeetings.webex.com/mwmeetings/j.php?MTID=mde665c59a107409d5c49195e89f248fd ACCESS CODE: 2433 563 0342 PASSWORD: PhFsr3JPP22 Employees who try to work too hard or do too much can become overly stressed. The final stage of this stress response is burnout. This workshop teaches participants about the physiological and emotional dangers of stress and burnout, as[..]nhttps://mw.modernation.com/events/avoiding-burnout/
URL:https://mw.modernation.com/events/avoiding-burnout/
BEGIN:VALARM
TRIGGER:-PT15M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
END:VCALENDAR

 

This still doesn’t solve my issues because I want EventOn to create the ics files, but hopefully it will give you some direction on a fix.