Reply to: tickets(277933)

Hello,

I don’t see any video. Could you send us a link?

Also, could you create a test event with the issue, so we can re-create it and test it?

For example, this event

https://dev2.myeventon.com/events/book/

has ticket capacity of 2 + 2 variations and bookings enabled, however when I try to purchase more than 2 ticket it shows:

Reply to: tickets(278040)

I have another problem, the event image when I click on it is very reduced in height. However, on the smartphone (Android) this problem does not occur.

Reply to: tickets(278040)

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(278040)

I was able to solve it by adding the shortcode

[add_eventon jumper=”yes” exp_jumper=”yes” show_et_ft_img=”yes”]