Archives: Replies

Hello,

Unfortunately, it’s really hard to tell, since it differs from website to website.

Please follow

https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/

to increase your memory limit. The message states that you need just 1MB more.

Could you try and let us know?

Hello,

1. Yes.

2. Yes.

3. You can follow

https://docs.myeventon.com/documentations/import-additional-fields-using-hooks/

To add any fields you like to import. However, _evo_month_long should work by default.

4. Please see:

Custom Meta Fields:

cmd_{x} => Custom meta data values. You can add up to 10 custom meta field values with separate columns with column headers in format cmd_{x}

cmd_{x}L => can be used for custom field button url data

I will say Sorry I have had alot of work on over the last 3 weeks (eventon is not my primary job) but from wed Sydney Australia time – I am effectively on 24/7 Sydney Australia time.

Yeah the updates are crappy (I’ll be honest) BUT in most cases you just need to update once for a long while unless wordpress does a major update (or woocommerce does if you are using tickets) some customers are using addons from 2 years agao and they are working fine – one of my clients for example is using eventon with full cal from jan 2020 over 2 years ago so generally when theres an update to woocommerce- our advice is DON’t update. why? because whenever theres a major update in woo- for the next 3 weeks they update weekly and we only learn about the updates when they become live and at that point we start working on the fix if needed.

So yeah its a bugger to update the addons but we are here to help you as much as we can, its just a time of the year where staff have been off ill, me I have been working back to back, its not always like this. for me I am here everyday (limited on weekends as thats my core work days for my business) I don’t get paid they have offered but I refuse- I want to help you. I’m a customer who loves eventon so I work for free- I have alot of time off so I spend it here to help. so yeah you can use someone else but Ashan is passionate as am I and we love to see positive results and solutions (it might not come across that way right now but thats our intention)

Hi

sorry for late reply – I work weekends.

So the error is coming via email notif by inbuilt wordpress error catching – I dont think the front end user sees it – I dont know how its created as I just get the email notif re same – ie its not when i am using the site so I assume it when others are.

I am on shared hosting and to move is an extra 50 euro per month

memory limit is 256mb

 

ref:

Server architecture	Linux 3.10.0-962.3.2.lve1.5.26.7.el7.x86_64 x86_64
Web server	Apache
PHP version	7.4.28 (Supports 64bit values)
PHP SAPI	cgi-fcgi
PHP max input variables	3000
PHP time limit	900
PHP memory limit	256M
Max input time	1280
Upload max filesize	256M
PHP post max size	256M
cURL version	7.81.0 OpenSSL/1.1.1m
Is SUHOSIN installed?	No
Is the Imagick library available?	No
Are pretty permalinks supported?	Yes
.htaccess rules	Custom rules have been added to your .htaccess file.

 

we create bundles based on needs of the customer for example the virtual event bundle is for those holding ….well virtual events

so if we can understand your business model and your events we will then have a think about it and create a bundle based on your needs which will (hopefully) be other needs

so please feel free to reply with – what you desire- what your business needs etc it may give us new ideas to create other addons and bundles

I would need wp-admon access for that dev site the login didn’t work

so my tests show it working on desktop- do you mean its not working on mobile?

desktop tests

from the size of the arrows it seems you are using the sidebar widget (which are too small for mobiles as you use your index finger) 

I would recommend copying the shortcode into a simple text field instead

could you update events & items  list to .12 (you are on .11)

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

note that the events lists add on it currently disabled to allow the site to function. On activation the error above occurs

Hi Carlos,

Since the switcher is still in development, unfortunately there is no option to rename “Tiles” at the moment. 

However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.