Archives: Replies

I added the new update: version 4.0.6 and I am still having this problem.

Hello Artem,

Thank you for your responsiveness and absolutely delighted to continue supporting the nice Eventon project.

So I’m still waiting, have a nice evening.

Unfortunately, we don’t have any information about either of them.

This one you can activate: https://eleina.nimbusweb.me/s/share/6804535/7g5euwtm9ke780kbx8d9

The only solution to https://eleina.nimbusweb.me/s/share/6804531/adrgqe2kha1zkb9x9dke is to deactivate and then activate on a new website.

Ashan,

The same on dev2: https://dev2.myeventon.com/30261-2/

When you disable Form Fields in Action User > Form Fields, every time you save an event in Event Manager, it drops values of disabled fields. Try Color and Details.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Could you also create a new login with “Role: Subscriber”? Use subs@mail.com email.

I just tested it and everything is working correctly when I logged-in as admin.

Please also note that I doubt that the issue is connected to EventON. From your description there are two URLs are involved: https://nyflora.org/events-directory/early-season-grass-workshop-registration/ and https://nyflora.org/events-directory/ and since they just links, EventON doesn’t have any control over them at all. The same should happen when you just put them on a page. Could you try?

Thank you very much for your help.

I disabled the custom CSS for Frontend Action User page, it’s ok now.

I had trouble loggin in to diagnose could you check the username and password

its bought on codecanyon so we only know what sites the addons are on but I’ll assign ashan to this ticket he might have more info

Hello,

Please take a look at Single Event shortcode with enabled “Show expanded eventCard”: