Archives: Replies

regina chung,

Replying to public tickets is completely fine and even helps us better understand the issue.

Hello,

Could you also try adding width: 50% to the code:

#evcal_widget #evcal_list .eventon_list_event .evcal_desc, .widget-area .ajde_evcal_calendar .eventon_events_list .evcal_desc { flex-basis: auto; width: 50%; }

Hello,

Could you update EventON to 4.0.6?

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

daffyhazan1

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Sorry, I had multiple tabs opened and didn’t realize I replied to this ticket.  Apologies to Edward!

Hi Luigi,

Are you asking for a refund for the main eventon plugin or an addon? If it’s the main eventon plugin, you will have to contact Codecanyon, as they are the ones who will help you with that.

Unfortunately, we cannot confirm since the plugin isn’t our product.

…duplication also duplicates the product linked to each event…

Highly doubt that this will work with the duplication plugin, since it’s not compatible with EventON 100%.

If you want to open events as new Single Event Page, please replace ux_val=”4″ with ux_val=”4a”.

Hello regina chung,

Could you create a new ticket with included page link so we can check it and send you the code.

Hi,

We are also experiencing this issue and we have tried this recommendation but it works fine for Firefox and Chrome users but for those on macOS or iOS Safari is not compatible.  Any suggestion to solve this universally across all systems and browsers?

thanks!