Reply to: tickets(276098)

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(276062)

Would the following help with that at all just in terms of screen real estate?

Unfortunately, the guide is for Single Event Page customization only. You cannot change event’s sections with it.

Separately (and maybe this should go on a new ticket) do you guys have any information on required bandwidth for the seats plugin? I’m trying to plan ahead and figure out approximates for how powerful of a server I should upgrade to. Thanks for all your help

Unfortunately, it’s really hard to tell. It all depends on how many seats are available, how many events there are and so on. The only solution is to test this with real people and then try to increase the overall server performance, install a cache plugin that allows you to cache PHP and DB requests.

Reply to: tickets(271708)

Could you try going to EventON > Time Settings > enable Use UTC offset time globally on calendars (BETA)?

hide_past_by=”ee” does work and is selected by default, so you don’t need to add it specifically. Please also make sure that you added event_past_future=”past” to the shortcode.

Reply to: tickets(275938)

Hello,

1. Unfortunately, this behaviour cannot be changed at the moment. The customer who purchased tickets receives them by email.

The only way of sending them to their companions is to go to WooCommerce > Orders > use:

2.

…they are off because the wrong time-zone is recognized.

Are you importing them into your Google Calendar showing the wrong time? Could you elaborate?

Please also try going to EventON Settings > Time > enable Use UTC offset time globally on calendars (BETA).

Reply to: tickets(276060)

Hello,

You can fix these issues with Google by going to Edit Event > SEO Additions for Event.

For “description” fill in Event Details.

For #4 try different “Event Attendance Mode”.

Reply to: tickets(276018)

Hello,

Unfortunately, myeventon.com is the only place. Are you having any issues with your current version? Could you please wait, we will fix this ASAP.

Reply to: tickets(276072)

Hello,

Please take a look at these guides:

https://docs.myeventon.com/documentation/addons/qr-code/

Reply to: tickets(275764)

Paid Feature Events add-on installed:

https://dev.myeventon.com/wp-admin/admin.php?page=action_user#evoAU7

Please try it out and let us know.

Reply to: tickets(276063)

Hello,

Can we take a look at wp-admin?

Please send us wp-admin access to your site as a private message for us to further assist your situation.