Archives: Replies

Hello,

I’ve created an admin account for you all.

username: support@mail.com

pass: 1eventon2022

Thanks!
Kyle

Hello,

Please go to EventON > RSVP > Reminders > make sure that reminders are enabled.

It seems that ActionUser Paid Feature Events isn’t installed on dev. I’ve contacted Ashan about this, get back to your ASAP.

Hello,

You can find them by following Method #2 of this guide:

https://docs.myeventon.com/documentations/how-to-deactivate-eventon-addon-licenses/

Could you also send us order ids of your purchases, so we can take a look in our system?

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

In most cases the issue is with lack of memory limit. Please try following

https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/

Hello,

Could you try following

https://docs.myeventon.com/documentations/customize-eventtop-date-format/

With disabled WP Rocket plugin the error is gone:

When it minifies files and creates one, something goes wrong.

Could you disable the functionality? https://wp-rocket.me/google-core-web-vitals-wordpress/minify-css-javascript/

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

https://floing.at.website-box.at/netservice

User: eventon

PW: eventon2022!