Archives: Replies

Replies for tickets on suppota

Reply to: tickets(274937)

you have Autocomplete WooCommerce Orders deactivated at the moment is that deliberate?

so when they make an order you have to manually complete the order- so the processing email gets sent out

Reply to: tickets(274946)

Hi guys

Had an idea – can we find this text:

Number of Event Submissions included

and change it to

Includes

 

 

That would fix the problem. I am trying to find itmyself meantime.. will update if I do

Reply to: tickets(274937)

HI guys

re removing this line on all order emails:

Your Event Submissions

Your order is still in process, once the order is completed you can submit your purchased event submissions!

This HAS to be possible ! Can’t it be done via the https://docs.myeventon.com/documentations/how-to-additional-data-to-confirmation-email/ with some sort of code to negate that piece of text?

Please help – this is REALLY confusing for the customer who has paid and order complete yet is still being told that is in process. I have added seperate info for them in the woocommerce email itself. But this piece of text is 100% EventOn made.

see latest email that customer gets with both my message ( great) and the default eventon one ( not great)

 

 

Reply to: tickets(274946)

I tried this to no avail ( in case it helps)

@media only screen and (max-width:768px){

.evoaup_slevel .slevel_details {
display:inline;
}
.evoaup_slevel .slevel_details:after {
content:”a”;
white-space: pre;
}}

Reply to: tickets(274946)

Hi guys

I will continue playing around with that code but it doesnt seem to be working – is there css to add a line break instead maybe? 

 

Understand you are off the weekend as am I for once whoop whoop! hope its a good one for ya!