Reply to: tickets(274658)

Hello,

1. Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

2. Can we take a look at wp-admin?

Reply to: tickets(274665)

Hello,

Please follow

https://docs.myeventon.com/documentations/customize-ticket-email-template/

Make sure to regenerate pdf files after the customization.

Reply to: tickets(274671)

Hello,

Could you try going to EventON > Time Settings > enable Use UTC offset time globally on calendars (BETA)?

Reply to: tickets(273312)

Hi.

I am inquiring about the tile view, and if it is possible to meet the needs of the art galleries I work with.  They want the full images displayed, and they also want the caption below the images, in the grid.  Can This be achieved?  If so, how?

#2.   Is there anyway to import images through the csv with metadata applied(alt text, filename, caption, description)

Reply to: tickets(274655)

Sorry for third post but I just thought of another question: Is it possible to define an icon for a event-type category for displaying it in the event card? Or it is only possible with css?

For example if I want to configure “Event type 2” as “Room” and want to display the map marker icon in the event card.