I just figured it out – but can I add other options than the ones listed?
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Reply to: tickets(272677)
Circled in red is what I am referring to.
Reply to: tickets(269908)
Please look at the screenshots. Still quite different in my opinion. If you look at the live website it looks OK only because I reverted to version 3.1.7.
//David
Reply to: tickets(272663)
I’ve reset it – username is support and password Supportvisitballater@2020
Reply to: tickets(272663)
I’ll need login details to check the back end
Reply to: tickets(272663)

Another example https://www.visitballater.com/event/ballater-walking-festival/ see attached screenshot as well
Reply to: tickets(272663)

Havoc @The Halls (March 18) [#26267] is an example – see attached image.
There are more examples which I’ll attach
Reply to: tickets(272663)
and login didn’t work for us please check the username and password
Reply to: tickets(272663)
could you let us know which event
Reply to: tickets(269321)
Salut Jean, nous sommes désolés pour le retard – les progrès ont été lents car nous n’avions jamais vu ce problème auparavant.
il y a beaucoup de réponses aux tickets en français et il y a beaucoup à lire.
donc avec ça en tête :
une dernière fois – veuillez énumérer les problèmes auxquels vous êtes confrontés en une seule réponse
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Hi Jean, we are sorry for the delay – progress has been slow as we have never seen this issue before.
there are many answers to the tickets in French and there is a lot to read.
So with this in mind:
one last time – please list the issues you are facing in one reply.
I’ll go in and see if there is a fix or not- if there isn’t I’ll tell you