Archives: Replies

Replies for tickets on suppota

Reply to: tickets(213707)

Hello,

Would you mind sending some wp-admin credentials so that we can test the code to ensure it is working OK

Reply to: tickets(273242)

What I want to achieve is the following:

1 Ticket @ £35 – one ticket holder enters additional fields at checkout
4 Tickets @ £120 – four ticket holders enter additional fields at checkout
1 VIP Ticket @ £65 – one ticket holder enters additional fields at checkout

Reply to: tickets(273242)

The only way of creating bundles is to use Variations add-on:

https://www.myeventon.com/addons/ticket-variations-options/

~
I have this plugin already and licenced. I have just updated it, can you advise me how I would setup the ticket so that 4 tickets = 4 holders.

 

How you can add the info to checkout:

https://docs.myeventon.com/documentations/how-to-add-additional-fields-at-checkout/

I have used this method to add a DOB field for each ticket holder. But this does not resolve the request I have.

Reply to: tickets(271867)

Hello,

I cannot access https://iamabundancebound957.e.wpstage.net/ because HTTP Authentication seems to be wrong. Could you check?

As for the main issue, please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Reply to: tickets(213707)

That is not working unfortunately. See screenshot. There’s more wrong for some reason (it was fine before):

 

  1. Blue border on the left, also in list views.
  2. Title is not right color.
  3. Date/title is a bit too far aligned to the left (not aligned with image).
  4. Rounded corners on image.
  5. Elements inside evocard_row are not aligned with the image at the left; they have 30px padding on the left somehow. Also between the elements there is a big padding.
  6. Text is toot small of elements inside evocard_row.

All these were fine first.

Reply to: tickets(273131)

Custom meta fields are only visible when any content has been added.

If you just want to show it then please follow:

https://docs.myeventon.com/documentations/show-additional-custom-data-eventcard/

Reply to: tickets(273604)

Hello,

Please take a look at this event:

https://necanews.org/events/april-bod-meeting-hour-of-power/

Make sure to complete an order:

https://necanews.org/wp-admin/post.php?post=21453&action=edit

Reply to: tickets(273606)

Hello,

With regular Event Lists shortcode you need to follow this guide to show past events:

https://docs.myeventon.com/documentations/how-to-show-past-events/

Please also take a look at Event Lists: Ext shortcode:

https://www.myeventon.com/addons/event-lists-extended/

It allows you to show past events with easily with :

[add_eventon_el el_type=”pe” number_of_months=”12″]

Try on https://dev.myeventon.com/wp-admin/

Reply to: tickets(213707)

Please use the custom CSS code below:

.eventon_events_list .eventon_list_event .desc_trig, .evopop_top{border-color: red !important;}

Add the code in Appearance > Customize > Additional CSS. 

Also add your code there to remove the padding