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Just want to double check Tessa, the order ID you sent was for license upgrade to 2-5 sites for tickets. Is that what you want refunded?

Hello Max,

I have gone ahead and refunded you for actionUser addon. 🙂 

As dave mentioned, if you want your customer to sign up for events without buying a ticket. RSVP addon https://www.myeventon.com/addons/rsvp-events/ is your best option 🙂

Oleg, we have gone beyond our terms to refund you for those 3 orders. 

As we are located in US and our terms and policies are under the jurisdictions of USA and state of Oregon. When purchasing software from myeventon.com you have provided consent to understand that if not canceled the licenses will be renewed. 

As for the 3 ordered I refunded. For some reason our payment provider is saying the refunds are not supported on the payment method. I do not know why that is.. perhaps maybe because of the current conditions in Russia and major payment systems blocking russia from their systems. 

thank you for pointing this out. please apply this patch fix. Will include this in the next version update 

Ashan I can confirm this on the dev site https://dev2.myeventon.com/events/testing/var/ri-2.l-L1/

not sure if thats normal behaviour

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! 

Please send us wp-admin access to your site as a private message for us to further assist your situation.

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

fair enough you want the RSVP plugin for free events or the tickets addon for selling ticketed events

Yeah I can see it on that page.

Thank you.

I will just delete the tabs for now.