Reply to: tickets(270866)

Perfect! Could you create a similar event with parameters that don’t work, so we can re-create and test this? Make sure to send us a similar screenshot https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2022/03/11035808/Screenshot-2022-03-11-at-11.57.28.jpg

Please also make sure that Edit Event > Event Timezone is correct.

Reply to: tickets(271763)

Do you have some kind of cache running

I add this

@media (max-width: 480px)

#evcal_list .eventon_list_event .event_description p, #evcal_list .eventon_list_event .event_description li, .evo_pop_body .evcal_evdata_row .evcal_evdata_cell p {

    margin-left: 30px;

}

to appearance>>>>customize>>>>additional css but nothing changes- suggesting some kind of cache but I cannot see it in your backend

Reply to: tickets(271148)

perfect.
in the CSV document add _status in the header?
and the parameter to pass would be “postponed” for example?

Reply to: tickets(271701)

This ticket is now private

So we have this email address: support@lsweb.ca on this helpdesk BUT no products associated with it so list the email addresses you might hve used to purchase the addon and then I’ll get the boss to look over the list

Reply to: tickets(271701)

ok great but now how I can register cause it seems I just can’t register and so login to get the update.