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Are you guys doing anything about this? If not I would like a refund.

The error is still there
https://freifallxpress.de/kalender/

Plus the export of all events via Eventon Settings is still throwing an error:

Fatal error: Out of memory (allocated 898314240) (tried to allocate 4194360 bytes) in /homepages/0/d359350814/htdocs/FFX-ONLINE/wp-includes/wp-db.php on line 2162

 

 

I’ve tried reinstalling all plugins at this point and everything else I can think of I’m still having the same issue. The restaurant owner is getting very frustrated and beginning to ask me to look into other ticket selling options. I don’t want to do that but it’s starting to look bad on me that I cannot get this bug squashed. We have an event scheduled to end at 8:30 tonight but for tickets to be sellable right now at 3:30pm I had to edit the event ending to tomorrow morning or tickets won’t be available. Aside from looking odd on the event listing, this is also a problem because we do multiple shows certain nights so a 7pm show and an 8:30 show both have to be extended past midnight. So somebody who purchases a 7pm ticket might be under the impression that they can stay until midnight when they would need to purchase tickets for the later show to do so.

This only begun happening when I updated to 4.05 of Eventon. Before then we had no issue so I assume it has to do with changes made in that update. I also added event lists extended plugin at that same time. It worked fine until I made those changes and that’s when the same day ticket sale option broke. If you try to purchase tickets now on the day of the event it says there are none available even though there are. Today is Monday and unless the event happens on Tuesday, nobody can buy tickets.

Ana I have gone ahead and transferred the order id 96003 to your client. 

I have refunded the other order as well.

My friend, you have been using eventON since 2017 so you have seen the auto renew taken place for year after year. Should not be a surprise to see this.

Which order IDs are you wanting refunded?

I am sorry Joel, none of those emails have an account in myeventon.com to get you the latest version of tickets addon. 

I am really sorry if we can not track to the order it is not possible to get those. In that case would have to purchase the addon again.

What is the order ID?

Great! If you have any further questions or concerns please create a new ticket.

I’m guessing nobody looked at the video I sent. sorry if  I’m not making myself very clear.

Just close the ticket I use a workaround.

 

Cheers

Doug