Reply to: tickets(270878)

In version 4.0.3 up we switched to PHP DateTime object. Which was advised by WordPress staff on eventon-lite version as best practise. Could you kindly try this and see if that would allow live times to be correct.

Reply to: tickets(268078)

That is correct Events > All Event Tickets under there if the matching ticket item was deleted it would not send that ticket with the rest of the order. 

I am really sorry marcin, this is one of those very delicate issues that’s not easy to catch but happen in the background 🙂

So for me the pending payment is the stage where it allows me to delete order items. As you can see in the image, on right side there is all the tickets, you can delete the matching one. 

I will see if I can find a way to program this as well 🙂

Reply to: tickets(267082)

Thank you very much!! we are a small team and that’s the delay, but we never leave things stranded and we try our best to get to every issue 🙂 

If you have more questions, kindly send us a new ticket and we would be more than happy to help you resolve your issues!

Reply to: tickets(270274)

I do not think this is related to eventON, even without eventON, the noindex is still on on my demo site. 


Make sure you disable this so the search engine code will not there on the header 🙂

Reply to: tickets(269289)

it is very hard to track back when this stopped working. Seems like it is working fine with woocommerce checkout. 

Looks like you are using another event plugin at the moment. https://www.cparityevent.com/smart-manufacturing-excellence-summit/

I am sorry there are millions of themes out there and we can not test with every one of them for possible issues. Perhaps it was an update to the theme that disabled access to allow additional check out fields. 

This is the part of the code that adds additional guest name fields into check out.

Reply to: tickets(270987)

Sorry, the site was down for a different reason due to a stackpath issue. Try again if you couldn’t log on.

Reply to: tickets(269661)

wheren can I see the issue? the calendar page seems to be working just fine for me 

https://freifallxpress.de/eventkalender/

Reply to: tickets(268949)

I am sorry you do not need to create a new ticket. It was assigned to me and I have been quite caught up with eventON 4.0.5 update and the bugs following that. My apologies on that.

So each ticket item in the order is created a evo-tix custom post type which has first_name saved as post meta.

You can get these custom ticket post id using get_post_meta($order_id, ‘_tixids’, true)