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Hello,

Yea sure please supply the site link and admin credentials and we will be happy to take a closer look at the issue.

Hello,

Please grant us admin access so that we can be able to troubleshoot the issue effectively.

Hi there,

sorry for my mistake.

1. client’s account email address: ricardo.correia@dbarriga.pt 

2. I would like to transfer Order ID: #96003  EventON Addon: Event Tickets – Single Site

3. Email address associated with myeventon.com account: ola@besocial-agencia.pt

4. Order ID(s) of the addons client purchased (to support license transfer) that need refunded from us.: AddOn “PDFer –
Single Site” para o EventON (Order ID: 136381)

Login at: https://www.owkdieburg.de/wp-admin/

User: eventon-support
Pw: 5vOBUtd4h)*XM^ktRY)g*0F!

The described issue can be found on the page “Home”, which is our start page. It can only be edited via “Elementor”.

I can supply with a clone of our site for debugging, if that helps.

Thank you very much. This addition did the trick! 🙂

I have sent emails to support@ contact@ and the one above, please confirm you recieve, many thanks

Any updates on my request/ question?

Hi Derek,

I will go ahead and close this ticket now. Please feel free to create a new ticket if you have any other question.

Hi Cassandra,

 If it’s the main eventon plugin, kindly contact Codecanyon support, they should be able to help.

Best,