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Replies for tickets on suppota

Reply to: tickets(270780)

Hello,

It seems that the file format is wrong. Could you go to EventON Settings > CSV Import > check **CSV file guidelines to make sure that everything is correct?

Reply to: tickets(270750)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Reply to: tickets(270753)

Please take a look at the available hooks guide here:

https://docs.myeventon.com/documentations/hooks-actions-filters/

Reply to: tickets(270788)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(270754)

Could you update EventON to 4.0.5?

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(270791)

Ashan,

The same on dev2.

Try putting <b><strong>1234</strong></b> to Pre-Event Information/After Event Information, save, refresh.

https://dev2.myeventon.com/wp-admin/post.php?post=29735&action=edit

Reply to: tickets(270791)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.