I contacted Ashan about this issue. He’ll get to you ASAP.
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Reply to: tickets(269661)
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Login info stopped working:
username: ffxDebug
password: C9*XfLW8wY38
Could you check?
Reply to: tickets(270582)
I think it’s not work on https://cct-german.proteams.com/daily-events-3/
Reply to: tickets(270582)
add
accord=”yes”
to the calendar shortcode
Reply to: tickets(265029)
was the client happy with the work?
Reply to: tickets(265029)
hmmmm from memory I would have put it in appearance>>>>customize>>>>>additional css so it should be safe there as thats your theme
If however I put it in Myeventon>>>>styles I would recommend copying it and pasting in a notepad file for the update- if theres any problems you can simply paste it back in.
in myeventon>>>>>settings make sure the toggle
do not delete eventon settings when uninstalling is ON before deactivating eventon or you’ll lose your events
best to take a screen capture of your appearance settings when updating just for quick reference if worst comes to worst
Reply to: tickets(270382)
In myeventon settings there is a toggle
so turn on Do not delete eventon settings & data when EventON is uninstalled
then you can deactivate and delete and then upload the new version and activate
To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!
Reply to: tickets(269661)
Hi Support team,
it seems like you closed the ticket but you didnt and we didnt neither ? Since the problem isnt fixed yet. so we understand that it seems to be a memory issue.. BUT 1GB ?
Your configuration is running with 256 MB ours with 1GB. How is it possible that using your Calander with more then 100 Events costs more then 1GB memory to process?
[23-Feb-2022 19:28:26 UTC] PHP Fatal error: Out of memory (allocated 899399680) (tried to allocate 4194328 bytes) in /homepages/0/d359350814/htdocs/FFX-ONLINE/wp-includes/wp-db.php on line 2128
Something is not working for sure.. As we wrote above it doesnt work with more then exact 100 events per year
Will you continue trying to help us ?
Reply to: tickets(270435)
Glad to hear that the issue is fixed. If you have any other questions, please do not hesitate to create a new ticket.
Reply to: tickets(270435)
Solved, with the last update everything works correctly, times and styles.
Thanks