Archives: Replies

Hi jean,

What we asked is:

 

Disable all other plugins, leave only eventON.

See if it works.

If not, please also try a different theme and tell us if then works

Hello there, Ok there was one thing that needed to be changed to your client which I have done. The event lists ext. license should appear in your client’s account now. And the charges for 2023 should be taken from your clients account. 

I am terribly sorry about the 2022 charge still going on your account.

No I haven’t had the time to test it yet. Here it’s the same problem as at the beginning, I can’t change the information of the attendees again

Hi,

Can u please provide acces to your backend for us?

Yes this is a test page

Hi,

He will follow up with the ticket, we have informed him again!

Hi,

Well then this is something completely different from how eventON works!

you will do need to have a customer solution for it

Hey lars,

 

You can submit a customization request to 3rd party developers via Customize EventON Page.

i made some changes in the code no your website, but because of the cache the changes are not reflecting on the site. 

what I saw in your website before was that some of the RSVP event posts under Events > All Event RSVPs are set to draft publish status which I do not know how it was switched to, so make sure you pay attention to that.