Reply to: tickets(266456)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(266454)

Hello,

1. Please go to EventON > EventCard Designer > remove one block.

2. Please follow

https://docs.myeventon.com/documentations/customize-single-events-page/

3. Go to EventON > Single Events > enable Create Single Events Page Sidebar. Add widgets to Single Event Sidebar.

Reply to: tickets(266451)

Hello,

Please go to EventON Settings > Time Settings > Select minute increment for time select in event edit page.

Reply to: tickets(266449)

Hello,

Create a new event with enabled Variations. Add new Variation Type: Day 1, Day 2, Day 1 + 2.

More info on Variations: 

https://docs.myeventon.com/documentations/how-to-setup-and-get-started/

Reply to: tickets(265415)

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(266441)

Hello,

I noticed that the plugins/addon I can’t use are the ones under the subscription #79532 since they are being used for another site. I can’t find on my settings or invoices where those plugins/addons are being used, may I know where I can find that information? Thank you.

Reply to: tickets(265920)

Hello Allyson, I am terribly sorry the way the custom job has turned out. I have reached out to basilis personally about this. 

One thing with customization jobs is, you can not guarantee that it will work for years down the road as core codes changes and would certainly need fixing any broken parts no longer supported or changed in the core code. 

Reply to: tickets(266449)

Just so you know, i have QR Code, PDF, Variable Tickets and Tickets of course installed, so i think this should be possible with those add ons. Just so you get an idea what is installed.