Archives: Replies

Hi Ashan,

Please take a look at this. Seems like the Eventon Plugin is not compatible with the Avada builder. When the builder is activated, events are not loading and a critical error is observed. Please check logs here https://www49.zippyshare.com/v/luMNiWDd/file.html

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! 

Hi Alexis,

Please go to EventON > Settings > EventCard Design and remove one of them

Ashan

customer wants to remove the RSVP ID from the subject line of the confirmation email- not sure what file or code to change

and check my answer above to see if thats right

so from the body to remove the ID look for

<?php echo EVORS()->lang(‘evoRSL_007a’, ‘RSVP ID’, $lang)?>:</span> # <?php echo $RSVP->ID;?>

that code will display the ID 

as for the subject line- I don’t think that teplate deals with the subject line as I think that handles the content within the page

I’ll have to assign Ashan to figure out where the subject line is stored

Ah Im so sorry!

We want to remove the ID number from the subject line.

[#21094] PVC Event – RSVP Confirmation

We would like it to just look like this:

PVC Event – RSVP Confirmation

if you could clarify this from your first ticket

Currently it looks like this:

[#21094] PVC Event – RSVP Confirmation

We would like it to just look like this:

[#21094] PVC Event – RSVP Confirmation

because that looks the same to me

I have often thought of self hosted Jitsi because the quality is better and you can really control it and add your own watermarks etc- baically you make it your own

No yet Kenk, because we have not had a third party running jitsi to work with

however I am going to assign this ticket to Ashan (the creator) and see if thats an easy fix

Hey Kenneth,

I tried contacting Avada Builder however, they require me to update my support.

Is there anything you can do for me to solve this issue?

Kind regards, thanks.