Reply to: tickets(266981)

Hi I meant in the multi slider, if there’s a way for the background in the title to match the color of the event type. Thank you

Reply to: tickets(266909)

Would you mind sending us the order ID for this addon purchase from myeventon.com, because we do not see this addon as purchased using your email address in our system. Thank you!

Reply to: tickets(266909)

could you remove hide_mult_occur=”yes”

and then update events list extended to .22

you will also want to activate your plugin so you can be told about updates

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(267272)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(266777)

Try following this guide on how to increase overall performance: https://www.wpbeginner.com/wordpress-performance-speed/

Time to time you need to increase the memory limit because of not only our updates, but also the main WordPress update, which requires more memory.