Reply to: tickets(264926)

thats odd – Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(264923)

Hello,

I have added the shortcode below to your events page

[add_eventon tiles=”yes” tile_count=”3″ eventtop_style=”3″]

Please note that you can generate the shortcode you want by going to EventON > Settings > Shortcode.

Reply to: tickets(264196)

you can also do a master flush from within sitegrounds backend- I have to do this sometimes on my own site (hosted by siteground)

Reply to: tickets(264196)

can you update action user plus 

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Also I see you are using siteground as your hosyt- could you contact their support and see if they can clear all your caches- siteground (depending on the hosting plan) has caches running that are controled by your siteground plugin but also they have systems set up to load sites faster not accesable by wordpress backend

which might be a reason that there are http and https errors

Reply to: tickets(264892)

If you mean on the single events page the bar in between the event and the side bar

@media (min-width: 981px)

#main-content .container:before {

    width: opx;

}

not an eventon setting but a page builder setting

Reply to: tickets(264892)

can you provide a screenshot as i don’t understand “right lateral bar”

there may be a simple css tweak depending on what it is

Reply to: tickets(264886)

if you create a page with the hover so i can look at it i could possible give you the css to post into

custom css section

Reply to: tickets(264712)

Yes, thank you. If I can add custom fields, that would work fine. Are you saying I can do that or do I need an add on for it?