Update: I have resolved the access problem in the meantime – by clearing all caches inclusive. deleting all cookies. So in this regard no further action required. Thanks to all.
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Replies for tickets on suppota
Reply to: tickets(263975)
Regarding this please also see my tickets
- Ticket #264076 (posted yesterday)
- Ticket #244524 (posted 5 month ago – well, could be a little faster)
Reply to: tickets(264027)
We are glad your issue is resolved, if you have any further questions or concerns please feel free to create a new ticket.
Reply to: tickets(264024)
Hi Jennifer,
Thanks for the clarification. I am going to assign this ticket to Ashan and he will be able to take it from here. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
Reply to: tickets(263963)
Hi all, Thanks to David for figuring out that the “Hybrid Event” and “Virtual Event” labels are only displayed when the “Virtual Event” section is turned on and contains a zoom link, etc. (or similar).
Why the hell isn’t there a word about this in the documentation!!! It took a whole day to do this investigation!
Furthermore, it is quite impractical (and maybe a little over-engineered) to link the display of these labels to the status of the section – often, for example, one does not want to give any info yet (or this may be unknown) about which online channel is to be used.
So I ask: What’s against displaying the labels “Presence Event” “Virtual Event” and “Hybrid Event” simply as the setting is – regardless of the status of the Virtual Event section?
Unfortunately, the access problem (“Bad Request. Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.”) on my website persists, so I can hardly work on my own website at the moment….
I really hope that someone (Artem? Ashan?) is able to fix that – otherwise I will have to restore the website from the day before yesterday evening – another day of work gone
Reply to: tickets(258856)
Hello,
I want that my licence (for 5 sites) will be transfer to my client, that purchased another licence for 5 sites too.
My order ID is #104408
Thank you,
Reply to: tickets(264024)
Oh, I’m sorry. I wasn’t very clear. I have three subscriptions:
Repeat customizer will renew on 11/11/22
Action user will renew on 1/15/22
Event Slider & Full Cal will renew in 3 days.
I bill all of them to the same customer, I’m just wondering if there’s a way to combine them all into the same subscription so they renew at the same time so it’s easier for me to bill it to my customer. Or even if they just renew on the same date but have separate charges.
Reply to: tickets(263926)
Ok no ip blocking for wp-admin at our end
Reply to: tickets(263963)
i seem to be able to edit now
see video below
Reply to: tickets(263956)
kindly update to latest version 1.0.4 https://docs.myeventon.com/documentations/changelog-speakers-schedule/ should do the trick with translations 🙂