Reply to: tickets(264696)

Hi there. Thanks for your help.

If I set Ticket price to 0.00, when I try to book on, for example, 11/1/22 at 10-12, it still sets a base price of £16 that then just increases as I choose a variation: https://stephm4.sg-host.com/events/painting-class/

On the example that you or one of your colleagues set up this does not happen so what is different? See: https://stephm4.sg-host.com/events/book/

This second example is exactly how I want the events set up but I can’t see how this is different to the event I’ve created. Can you?

Reply to: tickets(264529)

Hello,

We are glad your issue is resolved, if you have any further questions or concerns please feel free to create a new ticket.

Reply to: tickets(264448)

Hi Marc,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! 

Reply to: tickets(264529)

Hi the case is solved, but I’ve made changes to “eventon-tickets/includes/class-frontend.php” in the function “inquire_fields()”. I would of course have preferred to make the changes via the childtheme in some way.

Yes we could probably have used a another form (not that I would know where to put it into your plugin), but that to would have required customization. The case is as I said solved, and all is good.

 

Reply to: tickets(264628)

Yeah we do regular brainstorming sessions with Ashan to tweak and improve- But eventon has support staff like me but its 1 guy doing the making of the plugin

theres 2 types of repeating events

1: an event that repeats over and over

2: 1 event that spans several days that are not back to back

but the issue is number 2- its not really communicated on the event top that its one event so we are figuring out ways to make that work and easy to understand

its easy to add content but to make it clean – thats the hard part but do look out for the option in the future

Reply to: tickets(264628)

Thanks so much. I appreciate the time you took. I will use written language to clarify, but will also get the customizer. We do a lot of this kind of scheduling, so I do hope something comes down the pike later to suit the need. Again, thank you.

Reply to: tickets(264237)

could you update tickets addon, ticket variations

 and the qr code addon to the latest version 

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!