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Replies for tickets on suppota

Reply to: tickets(260979)

Hi Artem,

that looks good so far.
Will you inform me, when it works without your code and when I could delete it?
Thank you
Bernd

Reply to: tickets(264192)

Also When I go to the “how to update” from my website backend it gives me this article

https://docs.myeventon.com/documentations/can-download-addon-updates/

The first step asks me to go to http://www.myeventon.com/my-account/downloads/ This is the website where I don’t have access. I need to know what email account was used here so I can obtain the update

Reply to: tickets(262713)

Hello Ashan, I tried the eventons tab shortcode you provided and it still displays the map the same way as seen here: https://concertclock.com/sample-page/.

I found the view switcher beta version and tried that as well but it does not display event maps as one of the options.

Reply to: tickets(264193)

Hello,

1. Please go to EventON Settings > Appearance > Event Top > make sure that Event Title font color is correct. Save settings and try EventON > Scripts & Styling > turn off Write styles to header > save settings > turn on Write styles to header.

Also try disabling css minifying functionality that you have on your server for a test.

2. & 3. Try adding this to the shortcode:

event_count_list=”yes”

Reply to: tickets(244570)

We add new features from time to time. Unfortunately, this time it was not included in our updates.

Reply to: tickets(263963)

What’s against displaying the labels “Presence Event” “Virtual Event” and “Hybrid Event” simply as the setting is – regardless of the status of the Virtual Event section?

Unfortunately, this is how EventON is designed. You can create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Reply to: tickets(264195)

Hi Bob,

I cannot replicate that issue on my testing site.  Please send us wp-admin access to your site as a private message for us to further assist your situation.