Archives: Replies

Perfect! Please keep us updated.

Usually any cache plugin allow you to remove URLs from cache.

Try removing /?evo-ajax=eventon_get_events

Hello,

Can we somehow help you with any issues before refunding it?

While we are working on this, please make sure to cancel your subscription:

https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/

Hello,

Please send us wp-admin access to your site from “Access Info” box on right side menu, to further assist your situation.

Try placing it into Text Element, but make sure to switch it to Text Mode.

Kindly update to the latest version of fullcal 2.2.3 — https://docs.myeventon.com/documentations/changelog-fullcal/

this will resolve the issue of not all the evnets showing on first calendar load. 

Just wanted to update you we have addressed this issue in version 4.9.11 — let me know if the issue still happen with new version .

Kindly update to our latest version of the maps addon 1.6 this should resolve the issue of map not showing with latest changes to google maps API.

Just wanted to update you eventON 4.9.11 we have converted lot of the elements into ADA compliance elements, it is a process as there are lot of items that need converted and this is a priority for us that we are slowly making progress on as changing these elements effect EventON calendar in many ways because of its interconnected structure. 

We greatly appreciate your patience !

We have recognized this issue and have released a new version 2.2.3 — this should fix the grid not showing events after filter.

Please try updating to the latest version of EventON 4.9.11 and make sure to clear cache. Hard refresh browser and see if that help get the map working. Also make sure the event location has lat/lng values saved in location edit settings. 

Hello Richard, I was not sure if you saw the update come through the latest version of tickets and seats will display seat information in the attendees list email to someone.