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plese turn off ipaddress blocking- we cannot access your site

closed due to duplicate

So the time this video was created was 11pm Marylands time

see video

memory limit can be learned about here: https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/

now thats just a guess – – its hard to diagnose when everything is working right

but from experience – some shared servers – it works for me probably because its 11pm and no one else is visiting the site or if you are on a shared server you are sharing with other USA companies who are also not using it.

paste this into (from wordpress) appearance>>>>>customize>>>>>additional css

.eventon_events_list .eventon_list_event .evcal_desc .evcal_desc_info, .evo_pop_body .evcal_desc .evcal_desc_info {

    font-size: 16px;

}

change that 16 to whatever size you are after

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello, Ashan!

At the moment, we only need the slider add-on, but we may need other products from you in the future, or multiple licenses of this one.  We intend to buy the $160 pack for now, though we only have need currently to use this on one of our website projects at the moment.

Please let me know if you have any other questions.  Thanks!

 

Hi Ashan,

will you inform me here, when this problem is solved or will it automatically be in the next update of FullCal ?

Thank you

Bernd

I’ll create a new admin user. What email should I use for you?

is there any email addresses you used to purchase this we can look up from? because the image you sent doesnt tell much to help us track back the order IDs. sorry