Archives: Replies

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Could you send us wp-admin and FTP access?

Hello,

Also – can payment gateways such as BACS/Bank Transfer and Pay In person be used with your ticketing plugin?

WooCommerce handles the payment functionality, so you need to check if it allows you do this.

It seems that you need to use Bookings + Variations add-on:

https://www.myeventon.com/addons/ticket-variations-options/

So you need to create a new events that runs for 6 weeks and then add Booking Blocks plus variations: One Lesson, Whole Course.

How to use both add-ons:

https://docs.myeventon.com/documentations/general-user-guide/ > Field Extensions.

Try on 

https://dev.myeventon.com/wp-admin/

Hello,

Usually the issue is in memory limit:

https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Ashan,

The same on dev2: https://dev2.myeventon.com/28858-2/ > check Book on Dec 31.

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

I know, but the organizers pages doesn’t appears in the list with all my pages… So I can’t pick anything!

That works, thanks!

Thanks – can you explain a little more please as I need to understand the mechanics? I already use EventOn and Tickets on another website so I’m familiar with them to a certain degree.

How can one offer individual classes that can also be booked in blocks?

Also – can payment gateways such as BACS/Bank Transfer and Pay In person be used with your ticketing plugin?

Thanks in advance!