Archives: Replies

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Hey!
Found the solution, they also had to update the eventon plugin for it to work!
Thanks anyway!
Lasse

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and answer you. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Hello,

No issue on our test site: https://dev2.myeventon.com/events/german-umlauts-a-o-u/

Can we try to re-create this on your website?

Hello,

Please update Tickets add-on to the latest version.

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Hello,

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write styles to header > save settings > turn on Write styles to header):

@media (max-width: 568px){ .evcal_eventcard .evcal_evdata_row .evcal_evdata_cell {padding-right: 5px;} }

Hello,

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write styles to header > save settings > turn on Write styles to header):

.evoFC .eventon_fc_days .evo_fc_day.lb { border-radius: 0; } .evoFC .eventon_fc_days .evo_fc_day:last-child, .evoFC .eventon_fc_days .evo_fc_day.rb, .evoFC .eventon_fullcal .eventon_fc_daynames .evo_fc_day:first-child, .evoFC .eventon_fullcal .eventon_fc_daynames .evo_fc_day:last-child { border-radius: 0; } .evoFC .evofc_month .eventon_fc_days { border-radius: 0; border-left: 0; } .eventon_fc_days, .eventon_fc_daynames { border-left:0 }

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Also make sure to update EventON to 4.0.2.

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!