Reply to: tickets(256111)

Hi Ashan,

I have updated that plugin on all our sites. I do still have questions though, like when do you expect to add the event_count_list=”yes” functionality to the shortcode generator? We tested it since you let us know that is a required piece to limit the amount of events shown, but it has not been incorporated into the generator nor was it made obvious to us that it was vital until contacting support.

Will there also be anything done about the styling issues demonstrated in the attached screenshot? The text is near unreadable. In the bottom half of the attached image, you’ll see how the dots indicating events on calendar view are all now the same color, when they used to differenciate based on the assigned event color. These are small but important deviations over updates that we would like to get a handle on, as clients do notice them.

Reply to: tickets(258881)

Hi, we’re referring to all of the addons. For the main plugin, we already contacted CodeCanyon.

 

Best

Kavya & Marco

Reply to: tickets(258883)

Hi Chris,

It seems that you forgot to add the screenshots.

However, I have taken a look at your site and it seems that you are not using the latest version of the Event Tickets addon.

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. 

Please let us know if that fixes the issue.

Reply to: tickets(258881)

Hi Marco & Kavya,

Are you referring to the main Eventon Plugin? If it is that one, please contact Codecanyon, they are the ones who handle refunds for the main plugin.

If you are referring to one of our addons, please specify which one and we will take a look.

Best regards,

Reply to: tickets(258856)

Hi,

Sorry, looks like my licence is only for Event List Ext.

Is this number that you ask for me? #104408

Let me know please.

Thank you,

 

 

Reply to: tickets(258859)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(258687)

I’ve tried to login a couple of time and now it says:

Your access to this site has been temporarily limited by the site owner

Your access to this service has been temporarily limited. Please try again in a few minutes. (HTTP response code 503)

If you think you have been blocked in error, contact the owner of this site for assistance.

What I need is to check this part:

By getting class names I can create a CSS code to hide the live timer.