Archives: Replies

ok, thanks

Please send us wp-admin access to your site as a private message for us to further assist your situation.

and also where did you put the custom styling?

Login did not work for us can you double check the login so we can see your set up and diagnose

could you send us login for the test server and the live site so we can diagnose and compare

– The font color is mixed black and/or white.
– The layout of the date and title is gone.
– The featured image is missing in the list view.
– Suddenly borders, rounded corners, background colors, etc. everywhere.
etc. etc.

I have put a lot of time in styling these event pages on websites. They alle look like crap now. Please restore it.

The plugin was already updated to 4.0.1.

The ‘Clean white’ option only solves one of the many styling problems that have appeared caused recently. Please offer a solution! The list view, single view, etc. etc. all look messed up!

Indeed, I’ll have a refund for maps and for the variation add ons.

I will still expect event pages to display as individual events and for extra images to display too.

Eventon need to fix the issues with standard woo plugins.

See other thread re map addon

Please do not tell me that it is my non use of the variations add on that is causing these issues. It cannot be as I seem to be using woo variations across events and some are displaying and some are not.

When is someone going to get back to me on this and with some resolution?

 

OK – so you’re saying that I need to go through all of my events and switch to using the variations add on, which I understood I was using as your information isn’t clear and the event set up page clearly links to here – https://docs.myeventon.com/documentations/set-variable-prices-tickets/ – but I guess I’m not.

And I have to do this in order to have the map app work properly?

I must say that variations are working fine within WooCommerce and to invest so much time to switch over would seem rather wasteful. And if wooCommerce variations work fine, remember I thought I was using your variations, what is the point in your plugin?

So finally we find out what the problem is, how long has that taken? And it appears to be my fault for using woo rather than your variations. Again. I would like you to refund me for this map app as if it doesn’t;t work because it’s not compatible with me using wooCommerce then it is simply NOT FIT for purpose and I am not prepared to go through all of my events on the off chance that doing so will have it functional.

Refund me.

sorry, I should also mention: first slider code with EventON 3.1.7, second with 4.0.1. because we could not use 1.0.8 with image background in 4.0.1.