Reply to: tickets(257499)

Hello,

I am trying to understand the issue. Could you help?

So End Date on this screenshot is wrong:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2021/10/31010231/list.jpg

comparing to

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2021/10/31010430/actual-1.jpg

Since it should be June.

Could you tell us more about what was the original date and to which one you have switched using Quick Edit? I need to re-create this on our test site.

Reply to: tickets(257664)

J’avoue que je suis perdu, le paiement paypal fonctionnait, mais aujourd’hui a priori non, je viens d’installer Stripe, mais tout est tellement compliqué, que même en regardant les explications, il est très difficile de s’y retrouver, c’est un vrai labyrinthe, c’est infernal !

Les paiements apparaissent bien dans : https://www.artsixmic.fr/wp-admin/admin.php?page=wc-reports, et aussi là : https://www.artsixmic.fr/wp-admin/admin.php?page=wc-admin&path=%2Fanalytics%2Foverview. Mais l’argent n’apparait dans aucun de mes comptes bancaires. https://www.artsixmic.fr/wp-admin/edit.php?post_type=shop_order. Je n’y comprends rien.

Vous dites : mais avez-vous connecté vos paiements par bande aux paiements woocommerce : Que voulez-vous dire ?

Merci beaucoup. Jean Marc

Reply to: tickets(257647)

I’ve made titles white from EventON Settings > Appearance > Event Top > Title/Subtitle. If you don’t see any change, EventON > Scripts & Styling > turn off Write styles to header > save settings > turn on Write styles to header.

It seems that a lot of your events are lacking Title:

https://francisaskewprimary.org/wp-admin/edit.php?post_type=ajde_events

Could you add them to make titles larger?

Reply to: tickets(257381)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Reply to: tickets(257386)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: tickets(251599)

The problem is in incompatibility with Woo’s variations:

https://docs.myeventon.com/documentations/set-variable-prices-tickets/

What you need to do is to replace woo’s variations with EventON’s variations add-on:

https://www.myeventon.com/addons/ticket-variations-options/

Surely Eventon has come across woo and stripe before? Are you saying that NO ONE has raised this issue with you before?

Customers use Variations add-on if there is an issue with woo’s variations.

I just want this settled. Either fix it or refund me. I’ve been saying that for quite some time now…

Ashan has already responded to your request.

Reply to: tickets(257631)

Theres currently no way to make only them see the number of people but there is a way that you can show the number of people who have rsvp’d. see video below

Reply to: tickets(257664)

they paid via visa card and it looks like it went through woocommerce payments, not paypal or stripe.

I see you have connected stripe payments details but have you connected your stripe payments to woocommerce payments

Reply to: tickets(257494)

thank you. I have done this and some of the functionality has returned. However the display is not correct for the date slider/picker.

Would you be able to check it for me please? I’d check the “this week at a glance…” section on the homepage www.iliveinbookham.com

many thanks.

Reply to: tickets(257669)

Please send us wp-admin access to your site as a private message for us to further assist your situation.

also please remove one of the hide_so=”yes”  from the shortcode as doubling up can cause conflicts