Archives: Replies

Replies for tickets on suppota

Reply to: tickets(256494)

Ashan,

Could you check the shortcode on: https://lakesidenews.com/ > check OUTDOOR CALENDAR.

There is something wrong on dev2 site so I just provided them with a temporary solution: https://dev2.myeventon.com/28383-2/

Reply to: tickets(256494)

Please add this to wp-admin > Appearance > Customize > Additional CSS:

.evosliderbox.ajde_evcal_calendar.miniSlider .eventon_events_list .eventon_list_event .evcal_desc span.evcal_desc2, .evosliderbox.ajde_evcal_calendar.miniSlider .eventon_events_list .eventon_list_event .evcal_desc .evcal_desc_info { margin-left: 55px; }

I am also going to assign this ticket to Ashan and he will be able to take it from here and find you a constant solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(257258)

Hello,

Could you check and let me know if this order id is correct: 127399

This add-on does not help me with adding ICS files into my EventOn calendar with editing capabilities.

Could you also tell is more about this? Maybe we can help?

Reply to: tickets(256834)

not really however there are plugins on the repository that allow you to modify (or add) to the functions.php file

searh for wordpress functions plugin

or contact your theme developer and ask them if you don’t want to use a child theme- where to put the code

Reply to: tickets(256834)

https://docs.myeventon.com/documentations/get-custom-event-data-fields/
I see this today, but I can’t modify functions.php in my theme. I’d like to have 15 custom meta fields… Is there an other issue?

Reply to: tickets(256579)

Dear Artem,

I’m not sure if you are aware of what I’m trying to explain. In the Screen shot below , I have circled the areas in question that are posing the issue for me.

Prior to the latest update the information in the circled areas, did not show up in the sidebar widgets, this has now caused the side bars to be much longer than they were originally.

Fortunately, after a great deal of searching through my archive,  I found a screen shot of what the sidebar widget looked like prior to the updates. Hopefully this will be of use.

What I do want to happen is for the time, location and teacher to show up once a user clicks on a sidebar widget with the additional information.

I hope that this is clearer. These are a just a few of the pages affected, by this issue.
https://www.centreformindfulliving.org/mindfulness-meditation-teacher-training-course-pathway/

https://www.centreformindfulliving.org/mindfulness-online-live/

https://www.centreformindfulliving.org/mindfulness-residential-retreats-events-isle-of-wight/teacher-led-mindfulness-meditation-retreat/

In total there are about 30 pages on the site that have this issue.

 

Reply to: tickets(256494)

Okay – have pushed to live and you can now see the slider has the overlapping text – it is on homepage midway down the page.

Reply to: tickets(256926)

The site A is very elegant with its green background, the ideal would have been that the green background remains also on the site B, but with white texts.

If not, it’s already a good thing.

Can you tell me more, did you identify and fix a problem between EventOn and EventAPi or did you do it differently?