Archives: Replies

Replies for tickets on suppota

Reply to: tickets(255107)

Hi!

Yes “You can also add event_count=”7″ to only show 7 events.”

This is what i want but idont know were to adjust that

Lasse

Reply to: tickets(251494)

I really don’t feel comfortable doing that and also see no need to do that. It’s very straightforward. I have my default time setting to Pacific Time. I have it set to: Apply default timezone to all events. When I create an event that starts later TODAY it should show up in FUTURE EVENTS. Last week you had a wonderful new feature when my ONGOING EVENTS Actually showed as ongoing. It was WONDERFUL.

WHAT HAPPENED?

See attached screenshots showing my settings. There is simply NO REASON for this on my end. The events show up at their correct time when I look at PAST & FUTURE but NOT IN FUTURE even when they are ONGOING or LATER IN THE DAY ON TODAY’S DATE!

Reply to: tickets(257053)

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(257049)

try this

[add_eventon tiles=”yes” tile_count=”4″ tile_style=”1″ tile_bg=”1″]

or [add_eventon_list number_of_months=”12″ tiles=”yes” tile_count=”4″ tile_height=”300″ tile_bg=”1″ tile_style=”2″ hide_empty_months=”yes”]

if they don’t work then tell us what you liked and what you didn’t like- you might need events list extended depending on your needs but check those 2 options out and get back to us

Reply to: tickets(251741)

How much memory do you think this app should require? I have already given it 768M that is a lot.

Also, i have another test site here that has 1GB and same problem.

http://ec2-54-213-228-192.us-west-2.compute.amazonaws.com/

here you can see config:  http://ec2-54-213-228-192.us-west-2.compute.amazonaws.com/phpinf.php

PS: your credentials should also work there.

Other ideas?

Reply to: tickets(253411)

Can someone please respond? I’m at my wits end with this.
I just need the event reminders to work, as they should as per my customization job.

I need a copy of that customization job.

I’m a fan of EventON and the support has always been great, but since July I’ve been banging my head against the wall with this, and it’s really sore now.

 

Reply to: tickets(256834)

Hmm its an odd page builder I have never seen it before

See video 

if you have access to a staging site that would be great

you also have multiple event plugins running which has been known to cause issues in the past

Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.