Archives: Replies

Refund granted via codecanyon.

I refunded you for the booking addon you requested! If you have more questions, kindly send us a new ticket and we would be more than happy to help you resolve your issues!

Hi there, thank you for your request. if you log into myeventon.com and go to https://www.myeventon.com/my-account/payment-methods/ you should be able to set a new payment method in there.

Both the orders are refuned and subscriptions cancelled now. If you have more questions, kindly send us a new ticket and we would be more than happy to help you resolve your issues!

If you are using colorful eventtop, the font color will be white so it can show off. You can switch to eventtop_style=’0′ and that will allow you to set other text color.

I see what is going on there is a bit of a responsive issue with 4 tiles in a row. will get this resolved in the next update. coming soon@

I’m confused – I’m looking for the images that used to appear as a background for the logo of the company on the event-organizer page,,,,

I don’t believe I have hidden events….are you possibly confusing this help ticket with another one?

Ashan,

Could you check https://ensemble.afplyonmetropole.com/wp-admin/post.php?post=6306&action=elementor

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

here is a small patch fix to resolve this. We will add a better solution via setting in the next release 🙂