Replies for tickets on suppota
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Closed as duplicate.
Ashan,
The same on dev2:
https://dev2.myeventon.com/test-1022/
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header). You can also add this code to wp-admin > Appearance > Customize > Additional CSS.
@media only screen and (max-width: 767px) { .eventon_main_section.summary.entry-summary {display:block !important} }
The style from your theme that causes the issue:
Hello,
Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header). You can also add this code to wp-admin > Appearance > Customize > Additional CSS.
.selection.evodfx.evofxdrr { max-width: 90% !important; } .evoau_select.evoposr { max-width: 100% !important; } select.evoau_terms_list.evoau_dropdown_trig { max-width: 100% !important; }
thanks, do I need to take any action?
Here’s a link to a single-page event: https://tourisports.com/events/the-championships-wimbledon/
Sure! You will need to login to see the website, since it is still in development mode.
https://tourisports.com/ (https://tourisports.com/wp-admin)
email: test@tourisports.com
pw: Help_Desk_EventON
Let me know, thanks!
Hi Ashan, Thank you for the update.. I knew this was a major ask, but seemed like a needed feature request. It’s appreciated.. Rick