Archives: Replies

Please go to wp-admin > Plugins > Plugin Editor > select EventON > now find the file and then the line and make the change. I can also add it for you. But please send us FTP access to your site from “Access Info” box on right side menu.

Hello,

Can we do some tests according to this guide:

https://woocommerce.com/document/stripe/customer-experience/testing/

Ashan,

The same on dev2:

https://dev2.myeventon.com/events/var-2/

“Ticket: Var July 31, 2025 – July 31, 2025 ” is also being added to Cart.

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

RSS Feed add-on produces this kind of link where you can see all events available:

https://dev2.myeventon.com/evofeed

Could you elaborate more about how is your file should be compatible with RSS Feed add-on?

Your shortcode on our test site:

https://dev2.myeventon.com/test-1041/

When I check the shortcode on your website it has span element around it:

<p><span class=”Y2IQFc” lang=”en”>[add_eventon_fc eventtop_style =”2″ show_et_ft_img =”yes” event_type_2=”NOT-451″]</span></p>

Is this how it supposed to be? Could you let us know?

I believe that quotes are wrong. Please copy the shortcode from this page:

https://grabenhalle.diexperten.ch/test-2/

Hello,

Maybe we need to click one something? When you open the page do you click somewhere?

Where do I add that?

Hello,

Could you create a clone with updated EventON, so we can compare both versions?