Replies for tickets on suppota
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Would you mind sharing wp-admin access to your website on right side “Access Info” so I can implement the changes necessary for EventON for organizer to work?
Other question :
– if i cancel my RSVP, will i be refunded for points used ?
– is it possible to refund points to a member via woocommerce or eventon ?
– in cas of waitlist for RSVP and RSVP Points, how a person in a waitlist can be ‘RSVPed’ in the event in case of free space available ?
thank you
Artem, it worked! Thanks so much.
I will close the ticket.
Any updates on this ticket?
Thank you for letting us know of this. Please allow me to take a look and get a fixed version for you 🙂
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
Hello,
Since you use Avada, please go to EventON > Diagnose > enable Disable saving all Fusion/Avada related data into events.
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at EventON WordPress Page OR Codecanyon. Your review helps us a lot in continuing EventON improvements!