Archives: Replies

Hello,

I re-added the code, so please check now with cleared browser cache.

Hello,

It seems that 2 additional tickets because of not enabled “Do not add main ticket to cart with variations”:

Could you enable it and check again?

Please also go to EventON > Tickets > enable Always redirect individual WC ticket Product page to event page on frontend.

My apologies, please try again.

Hi there, could I ask that someone help me with this issue again please? We have recently update all plugins and the issue with the drop down to reveal customer details is happening again. We would prefer that all attendees details are available on view attendees as it allows my staff to check customers in quickly. thank you, Iain.

No problem. Thank you Ashan.

Hello,

EventON uses translations first, so please remove them to use your own name:

Hello,

Please go to EventON > Maps API > add Google maps API Key (Required). Since you added Event Locations with Addresses, you need to add your key to make sure locations work.

https://kongresiluzji.pl/#program and https://magicconvention.eu/#program are two completely different websites with different domains, correct?

I need to check the shortcode on https://magicconvention.eu/#program as well.

Please make sure to cancel your current subscription:

https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!