Reply to: tickets(397749)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(397580)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: tickets(397584)

Hello Ashan,

Thank you – I have now been able to download 2.5.7 and install.  Unfortunately though, its not fixed the issue.  We are using the following shortcode to have a public “create event” button on our website:

[add_evo_submission_form lightbox=”yes”]

The lightbox opens, but just shows some loading dots – nothing else happens?  I was under the impression this was fixed in the latest version? 

The site is https://www.discoverletchworth.co.uk/whats-on-calendar/ and at the moment, I have had to remove lightbox=”yes” from the code to display the form – but it always used to open in a lightbox fine?

Any ideas?

Thanks