Replies for tickets on suppota
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
You have 10+ calendars on one page. So please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.
should be same logon details
I’m attempting a back so its the events display as it’s a live site. Here is the page on a staging site https://t.somptingvillagemorris.org.uk/calendar/
Hello, thanks for coming back to me on this. Today when I load the website the event cards are not loading at all.
https://t.somptingvillagemorris.org.uk/calendar/
Can it be this bit of code added? Surely not! Any advice is appreciated. Rob
Hi,
the problem reoccurred and now even for non-logged-in users. I had a look at the new validate_request function in class-evo-helper.php.
To me it seems that it blocks the response even where neither $require_admin nor $require_auth is required, e.g. in class-evo-ajax.php line 133: EVO()->helper->validate_request( ‘nonce’, ‘eventon_nonce’, false, false, false );
I was wondering if this validation is really required if neither admin nor auth is required for a request? My quick fix was to extend the if-requirement in line 80 of class-evo-helper.php from:
if ( $error_msg ) {
to
if ( $error_msg && ( $require_admin || $require_auth ) ) {
This solves the nonce-verification issue in several places. Do you seen any (security) problem with this? Could you maybe even adapt your function accordingly, so that I do not have to alter the plugin code after each update?
Ashan,
The same on dev2:
https://dev2.myeventon.com/test-988/
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
add_eventon_el is exactly what you need, not sure why it’s not working.
Please send us wp-admin access to your site from “Access Info” box on right side menu, to further assist your situation.