Archives: Replies

Please send us wp-admin access to your site from “Access Info” box on right side menu, to further assist your situation.

Oh I’m sorry. I deactivated the account. So I activated it again. Please retry

Hello and sorry for the delay.

Even with latest versions of our add-ons and EventON are you still seeing the issue on your website?

Could you let us know?

Please allow us some time to figure all of this out. We have this guide that can help you to override CSS with your own code:

https://docs.myeventon.com/documentations/change-css-calendar/

There is also one thing that you can do after you changed EventON > Appearance. You need to go to EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header.

Hello Ashan,

Still no news from you. Can we solve the problems that I mentioned?

Thank you

Hello,

We are sorry for the delay. Ashan will check this ASAP.

Ashan,

The same on dev2:

https://dev2.myeventon.com/events/seats-21/

But this only affects Woo’s orders.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

EventON uses it’s own /events template that can be changed by following

https://docs.myeventon.com/documentations/how-to-customize-events-archive-page/

However, there is an alternative solution:

PROTIP: If the /events page does not work due to theme/plugin conflicts, create a new page, call it “Events Directory” Insert eventon shortcode and use that as your main events page which will have a URL ending like /events-directory. This would be a perfect solution if you have conflicts with /events slug.

Please keep the option disabled while we are working on the issue, as a temporary solution.

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!