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Replies for tickets on suppota

Reply to: tickets(386842)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at EventON WordPress Page. Your review helps us a lot in continuing EventON improvements!

Reply to: tickets(384820)

Hi

I’ve copied live over to staging and on both there is no update showing available for the EventOn Plugin, I’m currently on version 4.9.6, see screenshot attached. I hope that helps.

Regards

Amanda

 

Reply to: tickets(385470)

I hope you can me out here, cause this month I have many workshops and I work with a lot event users, which exports don’t give the right dates.

Reply to: tickets(386363)

This is not a real solution, I would need to use repetitions and to be shown like this… the show does not start 27 and end on 30, but there is on 27 28 29 30 once a day form 20 to 22.

Usuale in theatre and music calendars the dates show start and end date.

Ia there some short code i can use to show first and last date?

Reply to: tickets(381287)

Here is the video link

https://www.dropbox.com/scl/fi/5tzzxbequx54bw7zxov5p/Screen-Recording-2025-05-08-113733.mp4?rlkey=iutdskz4o8t4glfzyunb5beaa&st=n3ua4944&dl=0

Logon : eventonhelp
%%S%OZIi5^Cqd4GJytLLfRje

index-events addon
Is this a pay-for addon to make it quicker? 

This is the first time we are hearing about such issue. Could you show an example or how can we re-create this?
next time it happens I will take a screenshot but it is difficult to replicate, it seems to happen totally randomly.
This is only featured events. Sometimes it may stay on the same day but the start and finish time changes to something very early that day so you don’t see it on the day. Other times the date changes too.
I have an idea it happens sometimes when re-saving an event page

Reply to: tickets(382036)

I need help — we bought the Event Lists: Ext add-on and now we can’t get past events to display at all. I need help with the correct syntax and configuration.

Reply to: tickets(386474)

Hi Artem,

I just created an FTP account for you so it will be easier for you

FTP Username: artem@dinagyangtickets.com
FTP server: ftp.dinagyangtickets.com
FTP & explicit FTPS port:  21

Password: gW$7i4b!^fGchi$v